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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Lange

January 6, 2026

5  out of  5
rating by David Lange
"Tami has been a wonderful resource and incredibly supportive throughout. She was very helpful and informative!"
We responded:
"Thank you for your kind words! We’re committed to providing helpful and supportive insurance guidance every step of the way."
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Kevin Williams

January 6, 2026

5  out of  5
rating by Kevin Williams
"Great insurance company to work with best rates I ever been given"
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Adam Horn

December 31, 2025

5  out of  5
rating by Adam Horn
"Ha! Just came here to give a 5 star review and see that's all they have is 5 star reviews. There's a reason for that! I had been with Allstate here in Jefferson City for over 7 years. I noticed over the last year or so that the customer service was in decline and I was getting much slower response times and sometime not getting a response at all and having to follow up again. As I was waiting for a reply for an auto quote recently, I decided to check around to other places. Turns out, State Farm was able to save me $2,562.67 per year for the same bundle I had with Allstate (home + 2 auto + 2 motorcycles). You read that right, that is what I'm SAVING...not what I'm paying. I made sure all of my coverage is almost identical (although I am getting roadside assistance with State Farm which I wasn't getting with Allstate). So needless to say, I called Allstate and cancelled everything I had with them to move to State Farm. Tami was absolutely wonderful to work with! She worked with me to get everything exactly how I needed it and was professional and pleasant. I'm very happy with the move and with their service."
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Alivia Bamber

December 11, 2025

5  out of  5
rating by Alivia Bamber
"Central location. Friendly staff. Prices much better than previous insurer whom I had been with for almost 40 years"
We responded:
"We truly appreciate you taking the time to share your experience. Our team works hard to provide excellent service and value, and it's wonderful to know that it’s making a difference for you."
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Elaine Pherigo

December 9, 2025

5  out of  5
rating by Elaine Pherigo
"I contacted the office regarding our homeowner policy and received excellent assistance from Tami."
We responded:
"We appreciate you recognizing Tami’s excellent support with your homeowners policy!"
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Moe Meyers

December 9, 2025

5  out of  5
rating by Moe Meyers
"I needed to switch car insurance companies and State Farm was the company that gave me the same coverage and I'm paying considerably less a month, which helps the finances because we only have 1 currently. Travis and his team have been great and they are professional yet they care and that's what's important to me. We are pleased to have them for our agents."
We responded:
"Glad to hear you’re pleased with our car insurance coverage and service. We are here to support you every step of the way!"
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kendal smith

November 13, 2025

5  out of  5
rating by kendal smith
"Good job lowered my insurance prices. That's what I was looking for. Thanks everyone at State Farm."
We responded:
"Thank you for trusting State Farm! We’re glad we could help lower your insurance prices and provide the coverage you were looking for."
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Minh Le

November 5, 2025

5  out of  5
rating by Minh Le
"He did really good job,friendly,taking his time for me"
We responded:
"We appreciate your feedback! Taking the time to offer personalized insurance support is our priority."
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Jeremiah Wilson

October 31, 2025

5  out of  5
rating by Jeremiah Wilson
"He was a pleasure to work with on getting a quote for auto and home owner insurance; very polite and friendly."
We responded:
"We appreciate your review! It’s our goal to make getting auto and home insurance quotes a pleasant and easy experience."
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Adam Waite

October 22, 2025

5  out of  5
rating by Adam Waite
"Tami was great and saved me a bunch of $$$!"
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Susan Nealio

October 17, 2025

5  out of  5
rating by Susan Nealio
"Changing insurances after many long years with one company was a hard decision until I found Tammy and her company at Travis Smith State Farm in Jefferson City. She made me feel comfortable and answered all my many questions., plus saved us a lot of money for the same coverage we had. Many thanks Tammy."
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Angie Walsh

September 19, 2025

5  out of  5
rating by Angie Walsh
"Switching our insurances and saving money could not have been more pleasant!!"
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John Cope

September 17, 2025

5  out of  5
rating by John Cope
"Very courteous and understanding our needs. Price was right"
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Jerry Rains

September 16, 2025

5  out of  5
rating by Jerry Rains
"Was very nice and helpful. And super fast at getting everything done"
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George Wagner

August 27, 2025

5  out of  5
rating by George Wagner
"I have been increasingly Unhappy with getting ripped off on my Insurance rates so I shopped around again and got in touch with Donavinn Wood At State Farm and settled on a little bit lower rip off price for my auto and truck insurance. Better than the last company"
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Patti Lynn

August 10, 2025

5  out of  5
rating by Patti Lynn
"These folks are friendly professionals that go above and beyond for their clients. I highly recommend them to anyone looking for insurance , You can thank me later!!"
We responded:
"Thanks a ton! We’re just happy to make insurance a little less boring—and a lot more friendly."
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Kathy Sherman

July 30, 2025

4  out of  5
rating by Kathy Sherman
"It was good to talk to Donovan, he was very nice and took care of all my insurance needs."
We responded:
"Thanks for the great rating! We’re committed to going from “almost perfect” to “absolutely perfect” for you."
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Cynthia Nance

July 10, 2025

5  out of  5
rating by Cynthia Nance
"TAMI WAS THE BEST! Very Professional, Knowledgable and Kind!!! Great Company Asset!!!"
We responded:
"She is fantastic. Thank you for your review. "
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Rhonda Ventura

June 30, 2025

5  out of  5
rating by Rhonda Ventura
"Great price! Was able to cut my payments in half for the same price! Tami and the crew have been very pleasant and professional to work with."
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Tami and our team provided you with professional and pleasant service while helping you cut your payments in half. At our agency, we pride ourselves on offering great prices and exceptional customer care. We look forward to continuing to serve you with the best solutions tailored to your needs!"
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John Beatty

June 24, 2025

5  out of  5
rating by John Beatty
"We switched to State Farm this year and saved money after comparing other carriers. Donavinn Wood guided us through the process and made it easy. I highly recommend contacting Donavinn at State Farm if you are up for renewal."
We responded:
"Thank you so much for your positive feedback! We're thrilled to hear that you found great savings by switching to State Farm and that Donavinn Wood made the process seamless for you. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you have any questions or need further assistance in the future, don't hesitate to reach out. Enjoy your savings!"
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Ted Ballenger

June 23, 2025

5  out of  5
rating by Ted Ballenger
"I was having issues with my claim about roof damage. A call was made to the claims department by Donovan and there was an immediate response and adjuster scheduled."
We responded:
"Thank you for sharing your experience! We're glad to hear that Donovan was able to assist you with your claim and that the response from our claims department was prompt. It's important to us that our customers feel supported during the claims process"
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Sandy Rother

June 20, 2025

5  out of  5
rating by Sandy Rother
"Donovan was so very patient & helpful with my concerns !! He explained both auto & home insurances and qhat was covered in detail. He was so very thorough and made sure that this is what I wanted! The insurance coverage is wonderful and the prices are the best!! Thank you so very much!! Sandy RotheI am so very happy that I changed to State Farm coverage for my home & my car!!!"
We responded:
"Thank you so much for your wonderful review, Sandy! We’re delighted to hear that Donovan provided you with such thorough and patient assistance. It’s great to know that you feel confident in your auto and home insurance coverage and that you found our prices to be competitive. We truly appreciate your decision to switch to State Farm, and we're here to support you whenever you need us."
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Hannah Mistler

June 18, 2025

5  out of  5
rating by Hannah Mistler
"Donavinn is an awesome team member!"
We responded:
"He is amazing, thank you!"
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Nothing None

June 14, 2025

5  out of  5
rating by Nothing None
"Very kind people. Found a great savings with them, very helpful! Thanks Travis!!"
We responded:
"Thank you for your kind words! "
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George Bathory

June 7, 2025

5  out of  5
rating by George Bathory
"Fine experience. Very helpful!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a fine experience and found our team helpful. Your satisfaction is our top priority."